I started out working on the factory floor at Kitchen Craft as a Quality Inspector and later moved to a Customer Service position at Head Office. Now, I work out of the Kitchen Craft Showroom focusing on Contractor Sales.
I enjoy working with people and having the ability to interact with a variety of customers and contractors working on new home builds, renovations, as well as commercial condos and apartments. Every day brings exciting new challenges. My favourite project was working on a seniors complex; it was such a positive and amazing experience working with this demographic. They know exactly what they want!
One design tip that I live by is showing customers the positive features of specific products or door styles over others. Explaining both the benefits and the drawbacks lays out all the information for the customer to make an educated decision that they’ll be happy with for years to come. I wouldn’t ever want a customer to come back saying that I didn’t tell them about something. You can’t beat the great feeling when a customer appreciates a job well done and they tell you that.